Privacy Policy

Controller within the meaning of the General Data Protection Regulation (GDPR) is:

This Privacy Policy explains how we process personal data when you visit and use this website. Personal data means any information relating to an identified or identifiable natural person. If you have questions about data protection on this website, please contact us at the email address above.

When you access this website, technical data is processed automatically, in particular: IP address (or shortened IP, depending on configuration), date and time of access, accessed page / file, referrer URL, browser type/version and operating system.

Purpose: ensuring security and stability, troubleshooting, preventing misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

Retention: server logs are stored only as long as necessary for security and troubleshooting and are then deleted or anonymised, unless longer storage is required for evidence in security incidents.

If you contact us by email or via the contact form on the Imprint page, we process the data you provide (e.g., name, email address, message, and any other information you submit). The contact form is processed through our website platform and its service providers, who act as processors on our behalf.

Purpose: handling your request and communicating with you.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures / communication about requested services) and/or Art. 6(1)(f) GDPR (legitimate interest in responding).

Retention: we keep the communication as long as necessary to handle your request and possible follow-up, and then delete it unless statutory retention obligations apply.

At the bottom of every page you can submit a feedback form. We process the data you provide: first name, country, a 1–5 star rating, your feedback text and email address.

Purpose: to review your submission and, with your explicit consent, to publish your first name, country and feedback text on this website.

Legal basis: Art. 6(1)(a) GDPR (consent). Consent is given via the checkbox in the form and can be withdrawn at any time.

Storage: submissions are stored in our website platform (HighLevel) so we can review them. The email address is used only to verify your feedback and is never published.

Review process: Submissions are reviewed manually before publication. Genuine positive and critical feedback is published; we only reject spam, insults, personal data of third parties, fake or unlawful content.

Withdrawal / deletion: you can request withdrawal of consent or deletion of your submission at any time by email. Only your first name and country are published; your email address is not.

This website may use cookies and similar technologies.

This website is built/operated using a GoHighLevel/HighLevel website template and the website's contact forms may be processed through HighLevel. HighLevel acts as a service provider (processor) for the website operator.

A Data Processing Agreement (DPA) is available from HighLevel. HighLevel also provides GDPR/privacy information and refers to using Standard Contractual Clauses (SCCs) for lawful data transfers where applicable.

Legal basis: Art. 6(1)(b) GDPR (form communication) and/or Art. 6(1)(f) GDPR (operating the website), and Art. 28 GDPR (processor relationship).

Depending on the configuration of the used service providers (including HighLevel), personal data may be transferred to recipients in countries outside the European Economic Area (EEA), including the USA. Where required, such transfers are based on: an EU Commission adequacy decision (Art. 45 GDPR), where applicable, and/or appropriate safeguards such as EU Standard Contractual Clauses (Art. 46 GDPR).

Google Maps is currently not embedded. If we embed Google Maps in the future, it may result in data being transmitted to Google (e.g., IP address and usage data). We will implement Google Maps in a privacy-friendly way (e.g., with a click-to-load solution) and, where required, obtain your consent before loading the map.

Legal basis (future implementation): Art. 6(1)(a) GDPR (consent) and/or Art. 6(1)(f) GDPR (legitimate interest), depending on the implementation and necessity.

WhatsApp is currently not integrated as a website feature. If we add WhatsApp as a contact channel in the future (e.g., Chat via WhatsApp), your data will be processed by WhatsApp/Meta when you use that channel. We will provide additional information at the point of use (and obtain consent where required).

We may share personal data with:

• hosting/platform and IT service providers (as processors),
• authorities/courts if legally required,
• third parties only if you request this or if it is necessary for fulfilling a request.

You have the right to:

• access (Art. 15 GDPR),
• rectification (Art. 16 GDPR),
• erasure (Art. 17 GDPR),
• restriction (Art. 18 GDPR),
• data portability (Art. 20 GDPR),
• object to processing based on legitimate interests (Art. 21 GDPR),
• withdraw consent at any time (Art. 7(3) GDPR) where processing is based on consent,
• lodge a complaint with a supervisory authority (Art. 77 GDPR).

We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

We may update this Privacy Policy to reflect legal, technical, or operational changes. The current version is published on this website.